Elevating Enterprise.
Redefining Commerce.
Senior-led. Built for brands that can't afford to get it wrong.
Not every agency is built for enterprise. Arkhive is.
We work across the full commerce lifecycle — strategy, platform evaluation, implementation, and ongoing growth.
Strategy & Consulting
Replatform decisions, architecture planning, roadmap design, and organizational alignment. We help you make the right calls before the expensive ones, and tell you the truth when the answer isn't what you expected.
Experience Design & Optimization
Commerce experiences built for conversion and built to last. We design for enterprise complexity. Not templates, not demos. What your customers actually need, executed at the level your brand requires.
Implementation & Migration
End-to-end enterprise builds and legacy platform migrations, delivered by the people who scoped them. The delivery discipline that de-risks programs of this size starts with senior ownership from day one.
Systems Integration
ERP, OMS, PIM, CRM, payments, search. We connect what needs to connect, architect for what comes next, and surface the gaps before they become problems.
Managed Services & Support
A senior team in your corner after go-live. Performance monitoring, ongoing optimization, and the kind of support enterprise platforms actually require. Not a help desk, a partner.
Built for
what's next.
Arkhive Digital is a female-founded boutique enterprise commerce agency. We exist because the brands competing at the highest level deserve a partner who operates at the same standard.
Enterprise commerce is evolving. Most agencies are too slow, too rigid, or too expensive to meet the moment — and most platforms are caught between legacy systems and inflexible SaaS.
Arkhive was designed for today, with modern architecture at the core. Independent by choice. Backed by experience. Built for what’s next.
How we work.
Five operating principles that shape every engagement. They are not aspirations. They are the standard.
We invest deeply in the relationships we choose. We lead proactively, reduce client stress, communicate clearly, and follow through. High care, high standards. We make it easy to work with us.
We take responsibility for outcomes, not just outputs. The client should never feel like they are managing us. Clear owners, decisive follow-through, early escalation, clean handoffs.
We do what we say we will do. Honest scoping, transparent tradeoffs, no overpromising. We protect relationships over short-term wins and hold our standards even when it is inconvenient.
We cut through noise and name what is real, early. Clear is kind. We communicate directly, set crisp expectations, make decisive calls, and surface risks before they become pain.
We bring fire, optimism, and momentum. We make hard things feel possible without lowering standards. Great energy is not a perk. It is part of the deliverable.
World-class experience. Results-oriented.
Led by operators who have done this work before. Backed by a board that helped build the enterprise commerce industry.
Helena Shannon
Helena Shannon is the Founder & CEO of Arkhive Digital. With deep expertise in enterprise commerce and operations, she brings together the best minds in the industry to help brands scale with confidence. Known for her sharp intuition and commitment to excellence, she leads with a people-first approach while driving results. Helena is redefining what it means to be a high-caliber digital agency—one rooted in partnership, integrity, and execution.
Over 100 years of combined experience.
Founder and former CEO of Fenom Digital, grown into a leading Salesforce Commerce Cloud partner before its acquisition by WPP. Now General Partner at BambuVentures. Dylan brings deep expertise in commerce, SaaS, and scaling enterprise services.
Founder of Lyons Consulting Group, one of the premier Salesforce Commerce Cloud and Magento agencies before its acquisition by Capgemini. Three decades of experience scaling global digital consulting firms. Rich brings unmatched perspective on growth, service excellence, and client leadership.
Founder of Crown Partners, later acquired by Publicis Razorfish. More than 30 years building, scaling, and leading some of the most successful digital commerce service organizations in the industry. A serial entrepreneur and Fortune 500 executive.
Senior-led. AI-enabled. No excuses.
Enterprise commerce at this level is not a place for junior teams, recycled approaches, or partners who disappear after the kickoff. We built Arkhive for the brands that need it to go right. Every engagement runs with senior ownership, honest counsel, and the accountability to see it through.
Our AI-first delivery model is not a talking point. It is how we work: governed tooling embedded across strategy, development, and QA, so every engagement runs faster and cleaner. The humans stay in the decisions that matter.
Deep Platform Expertise
We go deep on the platforms that matter most for enterprise commerce. No chasing trends. Just the right recommendation for your business, backed by years of implementation experience.
Senior-Led, Every Engagement
No bait-and-switch. The people you meet are the people who do the work. Senior ownership is not a promise. It is how we are structured.
AI-First Delivery
Governed AI tooling across strategy, development, and QA. Every engagement runs faster and cleaner than the one before it.
Board-Backed
Founders who built and led the most respected digital commerce firms of the last generation sit behind every engagement we take on.
What partners say.
Helena is the rare agency partner who brings strategic clarity, calm execution, and an unwavering focus on the client. She advocates with care, communicates with transparency, and always keeps the bigger picture in view. Partnerships like that are hard to find.
A key partner in stabilizing and evolving our tech stack during a critical turnaround. Helena delivers with clarity and calm when it matters most.
Let's
Talk.
If you are evaluating a replatform, navigating a complex implementation, or looking for a senior team to take over an engagement, we want to hear from you.