Elevating Enterprise.
Redefining Commerce.
Senior-led. Built for brands that can't afford to get it wrong.
Not every agency is built for enterprise. Arkhive is.
We work across the full commerce lifecycle — strategy, design, implementation, and ongoing support.
Strategy & Consulting
Replatform decisions, architecture planning, roadmap design, and organizational alignment. We help you make the right calls before the expensive ones.
Experience Design & Optimization
Commerce experiences built for conversion and built to last. We design for enterprise complexity. What your customers need, executed at the level your brand requires.
Implementation & Migration
End-to-end enterprise builds and legacy platform migrations, with senior ownership from day one through go-live.
Systems Integration
ERP, OMS, PIM, CRM, payments, search. We connect what needs to connect, architect for what comes next, and ask the questions no one else thought to ask.
Managed Services & Support
A senior team in your corner after go-live. Performance monitoring, ongoing optimization, and the support enterprise platforms actually require. Not a help desk, a partner.
Built for
what's next.
Arkhive Digital is a female-founded boutique enterprise commerce agency. We exist because the brands competing at the highest level deserve a partner who operates at the same standard — not bloated teams, rigid playbooks, or junior delivery. Deep platform expertise, senior ownership, and a track record earned at some of the most demanding brands in commerce.
Our board founded and led the industry’s most respected digital commerce firms. That experience is in the room with every project we take on.
How we work.
Five operating principles that shape every client relationship. They are not aspirations. They are the standard.
We invest deeply in the relationships we choose. We lead proactively, reduce client stress, communicate clearly, and follow through. High care, high standards. We make it easy to work with us.
We take responsibility for outcomes, not just outputs. The client should never feel like they are managing us. Clear owners, decisive follow-through, early escalation, clean handoffs.
We do what we say we will do. Honest scoping, transparent tradeoffs, no overpromising. We protect relationships over short-term wins and hold our standards even when it is inconvenient.
We cut through noise and name what is real, early. Clear is kind. We communicate directly, set crisp expectations, make decisive calls, and surface risks before they become pain.
We bring fire, optimism, and momentum. We make hard things feel possible without lowering standards. Great energy is not a perk. It is part of the deliverable.
World-class experience. Results-oriented.
Led by operators who have done this work at the highest level. Backed by a board that helped build the enterprise commerce industry.
Helena Shannon
Helena Shannon is the Founder & CEO of Arkhive Digital. With deep expertise in enterprise commerce strategy and operations, she built Arkhive on a simple standard: show up, tell the truth, and deliver. Known for her sharp intuition and commitment to excellence, she leads with integrity and a conviction that the best clients deserve the best partner.
Over 100 years of combined experience.
Founder and former CEO of Fenom Digital, grown into a leading Salesforce Commerce Cloud partner before its acquisition by WPP. Now General Partner at BambuVentures. Dylan brings deep expertise in commerce, SaaS, and scaling enterprise services.
Founder of Lyons Consulting Group, one of the premier Salesforce Commerce Cloud and Magento agencies before its acquisition by Capgemini. Three decades of experience scaling global digital consulting firms. Rich brings unmatched perspective on growth, service excellence, and client leadership.
Founder of Crown Partners, later acquired by Publicis Razorfish. More than 30 years building, scaling, and leading some of the most successful digital commerce service organizations in the industry. A serial entrepreneur and Fortune 500 executive.
Senior-led. AI-enabled. No excuses.
We built Arkhive for the brands that need it to go right. Honest counsel when the answer is hard, and the accountability to see it through — from kickoff to go-live and beyond.
Our AI-first delivery model is not a talking point. It is how we work — governed tooling embedded across strategy, development, and QA, so work runs faster and cleaner. The humans stay in the decisions that matter.
Deep Platform Expertise
We go deep on the platforms that matter most for enterprise commerce. Years of implementation experience across the leading technologies — so the recommendation we make is one we can actually deliver.
Senior-Led, Every Engagement
No bait-and-switch. The people you meet are the people who do the work. Senior ownership is not a promise. It is how we are structured.
AI-First Delivery
Agents produce. Humans govern. Governed AI tooling embedded across every phase of delivery — strategy, development, and QA.
Board-Backed
Over 100 years of combined experience founding and leading the industry’s most respected digital commerce firms. That history works for you on every project we take on.
The H.I.V.E. Methodology
High-Integrity, Value-oriented Execution. Five phases. Built so quality compounds over time.
What partners say.
Expectations exceeded. The Arkhive team is fast, accurate, and reliable, and their flexibility in building a resourcing model that worked for our objectives made them feel less like a vendor and more like an extension of our team. It has been a truly pleasurable experience.
A key partner in stabilizing and evolving our tech stack during a critical turnaround. Helena delivers with clarity and calm when it matters most.
Let's
Talk.
If you are evaluating a replatform, navigating a complex implementation, or looking for a senior team to take over an engagement, we want to hear from you.